Shipping & Returns

Shipping Information

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

Standard Shipping (US): 5-7 business days — Free on orders over $50

Expedited Shipping (US): 2-3 business days — $9.99

You will receive a shipping confirmation email with a tracking number once your order has shipped.

Order Tracking

Once your order has shipped, you will receive an email with tracking information. Please allow 24-48 hours for tracking to update.

Returns & Exchanges

Return Policy

We offer a 30-day satisfaction guarantee on all products. If you are not satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund.

How to Initiate a Return

To start a return, please email support@purelivingwellness.com with your order number and reason for return. Our team will provide you with return instructions.

Refund Processing

Once we receive your returned item, please allow 5-7 business days for your refund to be processed. Refunds will be issued to the original payment method.

Exchanges

If you would like to exchange a product, please contact us at support@purelivingwellness.com and we will be happy to assist you.

Questions? Contact us at support@purelivingwellness.com